By Scott Hambuchen , Chief Product Officer of First Orion
NORTH LITTLE ROCK , Ark. , September 2024 — As the leading innovator of branded communicating solutions , First Orion continues to develop forward - thinking technology to ensure your telephone call are safe and hold and your brand reputation is protect .
In today ’s militant planetary market , sustain your steel ’s integrity and ensuring effective client communicating is vital for business and call centers .
The need for reputation management solutions
Earlier this summertime , First OrionlaunchedAFFIRMReputation Monitoring – a next - multiplication solvent enabling businesses to supervise their outbound call video display and safeguard their brand reputation . As part of First Orion ’s reputation management suite , AFFIRM allow for automated sixth sense into how a business call is label by the major U.S. carriers and appears on a consumer ’s mobile gadget .
With AFFIRM from First Orion , you’re able to ensure your business calls are received with the trust they merit . AFFIRM proactively monitors how your outbound calls display on mobile phones , keeping you updated on proper labeling and junk e-mail or cozenage tag . This information gives insights into calling attributes , take into account you to take proactive bill ( when necessary ) to insure your calls reach your client in effect , and giving you more control over your brand ’s repute .
How AFFIRM works
AFFIRM provides customers with singular headphone numbers to incorporate into their everyday outbound dialing practice . First Orion roll up and analyse the data from these margin call and records cardinal attributes available through First Orion ’s online portal , providing soft monitoring and telling .
With daily reportage , customers can validate how their call display on end - drug user roving devices , such as an anonymous 10 - digit act tagged as a cozenage , spam , or branded call . The destination is to assure that businesses are inform about their outbound call and that they are delivered with the correct information . Armed with this noesis , customers can take action mechanism to improve calling practice and program , if necessary .
AFFIRM is a pregnant step frontwards in facilitate businesses protect their call report . By offering an loose - to - use system for call display monitoring , alerts , and elaborated insights , we give business concern more confidence by knowing how their customer shout are expose . Our product is unparalleled in that we achieve this without spoofing outbound number , thus maintaining confidence with both carriers and customers .
AFFIRM repute Monitoring admit a robust lot of features :
Customer results – Automation and efficiency save time
Pacific Debt Relief , a First Orion client , began using AFFIRM to improve efficiency and well connect with customers . “ First Orion ’s AFFIRM has been a plot - changer for us . It has saved us prison term and money and ensured that our reputation remains entire , allowing us to maintain our gamey customer expiation evaluation , ” says Anthony Zoblescin , Director of Information Technology at Pacific Debt Relief . “ We were test our phone number using three earphone , one from each supplier . AFFIRM solve all that through automation , which saved us 617 hours in a month to do manually . ”
To use AFFIRM , businesses must register their business phone number , a free service through First Orion that veterinarian and verifies the fellowship and speech sound number . AFFIRM Reputation Monitoring is now uncommitted for businesses of all sizes with monthly pricing option . For more information , visitfirstorion.com/affirm .
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About First Orion
Since 2008 , First Orion has transformed the phone call experience by pioneer communication branding and protection solutions . As the leader in mark communications , First Orion enable businesses to confidently expose their identity on calls , fostering combine and improving customer relations . With a unappeasable focus on identity and security , the party provides racy protection against unwanted calls , build itself as a loss leader in call foil . ordinate with major U.S. mobile carrier and venerate by Fortune 500 enterprises , First Orion champions enhancing client interactions and defining new industry boundaries .
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